
Homepage redesigned to make trust, pricing and lesson information easier to find
Project Snapshot.
Client
Auto Learners
PROJECT TYPE
Local service website redesign
Role
UX/UI design
Information architecture
Content structure
Page design
Local SEO structure
Platform
Responsive marketing website
Focus Areas
Trust and credibility
Page hierarchy and navigation
Local landing pages
Pricing visibility
Contact flow and enquiry conversion
The Challenge.
The original website had useful information, but it was not working hard enough for the business.
Key details were either unclear, outdated or spread too thinly across the site. Messaging no longer fully reflected the current business, trust signals were inconsistent, and important user questions such as lesson types, areas covered, pricing and booking next steps needed clearer answers.
The challenge was to create a website that felt more credible, more focused and easier to navigate, while also supporting local search intent across Coventry and surrounding areas.
What I Set Out to Improve
The work focused on improving clarity, trust and the overall enquiry journey.
Create a clearer page structure around lessons, areas, pricing and contact
Make trust signals more visible and more consistent
Improve local relevance with dedicated area pages
Reduce friction in the enquiry journey
Make the content more useful for real users, not just more keyword-heavy
My Approach.
I approached the project as a content and structure problem first, not a styling exercise.
The starting point was understanding what a potential learner would need to know before making contact. That led to a clearer page hierarchy built around the most important questions: what kind of lessons are offered, who they are for, which areas are covered, how much they cost, and how to book or ask a question.
From there, I reworked the site around a more practical set of pages and clearer user pathways, with stronger links between service information, local area content and conversion points.
Information Architecture.

Information architecture restructured around a clearer, more focused set of pages
Key Design Decisions.

Pricing made more visible to support comparison and quicker decision-making
Local Landing Page Pattern.
One of the most useful parts of the project was creating a repeatable structure for local area pages. Each page followed the same overall framework, but the wording was adjusted so the pages did not feel cloned.
Location-specific hero
Short local introduction
Local road or learning context
Pricing visibility
Pickup flexibility
Short FAQs
Related area links
Clear enquiry CTA
This helped create a stronger local page system without making the website feel repetitive.

Local landing page pattern created to support area-specific content without feeling repetitive
Example Page Improvements.

Contact journey simplified to reduce friction and make next steps clearer
Content Strategy.
A big part of the work was improving how the business explained itself. The content needed to feel clear, local, calm, trustworthy, and helpful to beginners and nervous learners. I avoided generic small-business wording and focused instead on the real decision points users care about, such as lesson type, area coverage, price clarity, pickup flexibility and confidence-building support.
Outcome.
The end result was a clearer, more structured website that better supports the needs of both the business and the learner.
Stronger and more consistent page structure
Clearer service and pricing communication
More credible local landing pages
Better balance between SEO and usability
Simpler and more reassuring route to enquiry
Reflection.
This project was a good example of applying product thinking to a smaller business website.
The challenge was not technical complexity in the same way as enterprise software, but it still required careful thinking around content hierarchy, trust, repeated page systems, and user intent.
It reinforced something I value in all design work: even smaller websites benefit from the same fundamentals as larger digital products. Clear structure, useful content, consistent page patterns and strong user pathways make a big difference.
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